FAQs
You’re sold out on the piece I want. Can you make another?
Yes! I only make one of each piece but take a look around my site, particularly the Previously on TTT tab so you can see some of my past work. If there’s something you like, email me and I’d be happy to make you one. Is there a design you like but want it in a different color way? Do you want the item to be a little bigger or smaller? Let me know and I’m happy to work with you on how to make this piece feel cohesive to your home’s style.
Doesn’t this count as custom work? Will it be more expensive?
This is a tricky question. Yes it’s custom work but it really depends on what kind of glass you’re looking to use. If I already have it in the studio, and you’re not looking to make the size bigger, the price, in most cases, will remain the same. However, glass prices fluctuate constantly, so, unfortunately, that will reflect on the prices of my pieces.
When can we expect new items in the shop?
I’ll be updating the shop periodically as I create new pieces.
How will I know when a new pieces will be up on the site?
I’ll post everything on Instagram.
How long will shipping take?
All ready to ship pieces will be shipped out within 5-7 business days. You’ll be sent a tracking number once one is available.
Custom orders will take longer - anywhere from 2-3 weeks to make the custom piece then add in regular shipping times on top.
How much is shipping?
Currently shipping costs are as follows for the continental US:
0 - 5 lbs. - $20
5.01 - 10 lbs - $30
10.01 and up - $40
Do you ship internationally?
Yes! Shipping rates will vary depending on size/weight and destination.
Can I make a return?
All sales are final.
If there is something wrong with your order, please email us immediately so we can figure it out together.